How to manage your admin users ?
The admin users of your charity are able to manage and use several options on your account. You have access to the the list of admin users and can update information, add or delete an admin user.
You can do it from your back-office:
1. Login to your admin user account and go to your back-office
2. Under the tab “Settings” on the left, click on “Admin users”
3. To make an update, add or delete an account, click on “Request a change” and fill in the form
We will then handle your request.
How to manage the visibility of your fundraising page ?
When you create your fundraising page, the “indexing” allows your page to be visible into the search engines on the Internet (Google, Yahoo, Bing…). If you do not want your fundraising page to appear in the search results, please folow those steps: ...
Connect to my charity's backoffice
You are responsible for the fundraising in your organization and want to access your back-office? Just follow the steps below: 1. Log into Alvarum: https://www.alvarum.com/login with the email address and password of your charity admin account 2. ...
How to check or change your tax receipt?
Because we are generating and sending tax receipts to your donors, it is important that you check and update the related information. You can do it in your back-office: 1. Login as Super Admin and go to your back-office 2. On the left side, under the ...
Recruit fundraisers for an event - the Challenge page
What is a Challenge page? The Challenge page allows you to recruit fundraisers for a specific event. Like all our pages dedicated to recruitment, the Challenge page is designed to fit any device (PCs, smartphones, tablets) and allow a smooth ...
How to use the event recruitment links provided in my back-office ?
In the "Events" section of your back-office, you can get all the recruitment links you need when starting a new fundraising campaign on an event. You can use these links to recruit participants to any of your events. Using the right link when ...