How to check or change your tax receipt?
Because we are generating and sending tax receipts to your donors, it is important that you check and update the related information.
You can do it in your back-office:
1. Login as Super Admin and go to your back-office
2. On the left side, under the tab “ Donations & tax receipts”, click on “Tax receipts template”
3. You can then download the example, open the pdf file in order to check that information is correct
In order to ask for a change or update of the information (new director or signature for example), you can click on “Request a change” and fill in the form. You can then download a new example before validating this request.
How to get my tax receipt?
France If you have donated to a charity in France the tax receipt will be issued online right after your donation. Alvarum will send you a link to download the tax receipt per email right after your donation. How to download your tax receipt? ...
How to find my tax receipt ?
You can download the tax receipts you already attached to your account anytime from the tab "My tax receipts" of your Alvarum account. I don't find my tax receipt in the list If your tax receipt do not appear in the list of your Alvarum account, it ...
How to change my fundraising goal
You can change the fundraising goal that appears on your page, to do so please follow those steps: 1. Follow this link: https://www.alvarum.com/login 2. Enter your mail address and your password 3. Click on your fundraising page 4. Follow Edit > ...
How to change the closing date of my Alvarum page ?
Warning: Once the closing date of your Alvarum page has passed, your page will no longer be able to receive any donation. You will not be able to re-open it yourself. To postpone the ending of your fundraiser before it is closed, you can do the ...
How can I edit my fundraising page
In order to personalize your fundraising page, please folow those steps: 1. Go to en.alvarum.com 2. Log in with your mail and password (on the top right corner) 3. Click on the page you want to personnalize 4. Go to the "edit" tab of your Alvarum ...